Events and Data

This document provides a comprehensive reference for all the events tracked by the Onlive analytics system, along with their corresponding data structures. Each event is detailed with its properties, data types, and descriptions to help you understand and leverage the tracking data

Events and Data

Events

Element Click `element_click`

Captures when a user clicks on an element

Property	Data Type	Possible Values	Description
form_name?	string	"registration"	The name of the form
form_data	object	`{ "first_name": "John", "first_name": "Doe", "email": "john" }`	Key-value pairs containing the form data
form_error?	string	"Email is required"	Error message if form validation fails
step_name?	string	"contact"	The name of the current step in the form flow
step_number?	number	2	The current step number
step_initial?	boolean	true, false	Indicates if this is the initial step in the form
step_final?	boolean	true, false	Indicates if this is the final step in the form
step_group_name?	string	"user_details"	The name of the group this step belongs to
step_group_number?	number	1	The number of the group this step belongs to
element_label	string	"submit", "cancel", "open chat", "close chat"	The label or text of the interacted element
element_type	string (enum)	"input", "button", "link", "checkbox", "radio", "select", "switch", "rating", "textarea", "carousel", "calendar", "map", "other"	The type of element that was interacted with
element_data	object	`{ "target_url": "https://example.com" }`	Key-value pairs containing the element data
room_id?	string (UUID)	UUID format	Unique identifier for the room
room_group_id?	string (UUID)	UUID format	Unique identifier for the room group
room_data	object	`{ "ai_assistant": "lola" }`	Key-value pairs containing the room data
organization_id?	string (UUID)	UUID format	Unique identifier for the organization
organization_name?	string	"Onlive Site.", "Example Corp"	Name of the organization
organization_demo?	boolean	true, false	Determines if the organization is a demo account
guest_id?	string (UUID)	UUID format	Unique identifier for the guest/user
interaction_id?	string (UUID)	UUID format	Unique identifier for the current interaction/session
language?	string	"es", "en", "en-US"	The detected language
timezone?	string	"UTC", "America/New_York", "Europe/Madrid"	The detected timezone
utm_source?	string	"google", "newsletter", "twitter"	UTM source parameter identifies which site sent the traffic
utm_medium?	string	"cpc", "banner", "email"	UTM medium parameter identifies what type of link was used
utm_campaign?	string	"spring_sale", "product_launch", "black_friday"	UTM campaign parameter identifies a specific product promotion or strategic campaign
utm_term?	string	"running+shoes", "affordable+laptops"	UTM term parameter identifies search terms
utm_content?	string	"banner", "text_link", "image1"	UTM content parameter identifies what specifically was clicked
page_url?	string	"https://example.com/products/item123"	The URL of the page where the event occurred
page_referrer?	string	"https://google.com", "https://facebook.com/shared_post"	The URL of the referring page
origin_medium	string (enum)	"email", "sms", "push", "web", "app"	The communication medium from which the event originated
origin_source	string (enum)	"google", "facebook", "twitter", "linkedin"	The source of the origin, such as a specific platform or service
origin_custom_1?	string	"promo_code_123", "partner_campaign", "influencer_name"	First custom origin parameter for tracking custom sources
origin_custom_2?	string	"region_europe", "premium_tier", "returning_customer"	Second custom origin parameter for tracking custom sources
origin_custom_3?	string	"seasonal_offer", "flash_sale", "loyalty_program"	Third custom origin parameter for tracking custom sources
widget_id?	string (UUID)	UUID format	Unique identifier for the widget
widget_name?	string	"lola_assistant", "tv_channel"	Name of the widget
widget_type?	string	"OnliveAppTv", "OnliveAppChatbot", "OnliveAppFlow"	Type or category of the widget
widget_module?	string	"chat", "flow", "meet"	Specific module of the widget
widget_version?	string	"1.0.0", "2.3.5"	Version of the widget
service_name?	string	"ms-chat", "ms-api",	Name of the service
service_version?	string	"1.0.0", "2.3.5"	Version of the service
extra	object	`{ car_model: "cupra", car_year: 2025 }`	Optional field that allows sending additional custom data with the event
tracker_name?	string	"js-tracker", "py-tracker", "node-tracker"	The name of the tracker
tracker_version?	string	"1.0.0"	The version of the tracker

Example

{
  // Element Data
  element_label: "submit",
  element_type: "button"
  element_data: {
    target_link: "https://example.com",
  }

  // Form Data
  form_name: "register",
  step_name: "step_1",
  step_number: 1,
  step_final: true,
  step_group_name: "user_info",
  step_group_number: 1,

  // Room Data
  room_id: "123e4567-e89b-12d3-a456-426614174000",
  room_group_id: "123e4567-e89b-12d3-a456-426614174000",

  // Organization Data
  organization_id: "123e4567-e89b-12d3-a456-426614174000",
  organization_name: "Onlive Site.",
  organization_demo: true,

  // Session Data
  guest_id: "550e8400-e29b-41d4-a716-446655440000",
  interaction_id: "98765432-e89b-12d3-a456-426614174000",

  // Origin Data
  utm_source: "google",
  utm_medium: "cpc",
  utm_campaign: "spring_sale",
  utm_term: "online_support",
  utm_content: "banner_ad",
  page_url: "https://example.com/products/item123",
  page_referrer: "https://google.com/search",
  origin_medium: "web",
  origin_source: "facebook",
  origin_custom_1: "promo_code_123",
  origin_custom_2: "premium_tier",
  origin_custom_3: "seasonal_offer",

  // Widget Data
  widget_id: "abc12345-e89b-12d3-a456-426614174000",
  widget_name: "lola_assistant",
  widget_type: "OnliveAppChatbot",
  widget_module: "chat",
  widget_version: "1.2.0",

  // Service Data
  service_name: "ms-chat",
  service_version: "3.1.4",

  // Extra Data
  extra: {
    car_brand: "cupra",
    car_model: "leon"
  }
}

Element Interaction `element_interaction`

Captures when a user interacts with a specific element.

Property	Data Type	Possible Values	Description
form_name?	string	"registration"	The name of the form
form_data	object	`{ "first_name": "John", "first_name": "Doe", "email": "john" }`	Key-value pairs containing the form data
form_error?	string	"Email is required"	Error message if form validation fails
step_name?	string	"contact"	The name of the current step in the form flow
step_number?	number	2	The current step number
step_initial?	boolean	true, false	Indicates if this is the initial step in the form
step_final?	boolean	true, false	Indicates if this is the final step in the form
step_group_name?	string	"user_details"	The name of the group this step belongs to
step_group_number?	number	1	The number of the group this step belongs to
element_label	string	"submit", "cancel", "open chat", "close chat"	The label or text of the interacted element
element_type	string (enum)	"input", "button", "link", "checkbox", "radio", "select", "switch", "rating", "textarea", "carousel", "calendar", "map", "other"	The type of element that was interacted with
element_data	object	`{ "target_url": "https://example.com" }`	Key-value pairs containing the element data
room_id?	string (UUID)	UUID format	Unique identifier for the room
room_group_id?	string (UUID)	UUID format	Unique identifier for the room group
room_data	object	`{ "ai_assistant": "lola" }`	Key-value pairs containing the room data
organization_id?	string (UUID)	UUID format	Unique identifier for the organization
organization_name?	string	"Onlive Site.", "Example Corp"	Name of the organization
organization_demo?	boolean	true, false	Determines if the organization is a demo account
guest_id?	string (UUID)	UUID format	Unique identifier for the guest/user
interaction_id?	string (UUID)	UUID format	Unique identifier for the current interaction/session
language?	string	"es", "en", "en-US"	The detected language
timezone?	string	"UTC", "America/New_York", "Europe/Madrid"	The detected timezone
utm_source?	string	"google", "newsletter", "twitter"	UTM source parameter identifies which site sent the traffic
utm_medium?	string	"cpc", "banner", "email"	UTM medium parameter identifies what type of link was used
utm_campaign?	string	"spring_sale", "product_launch", "black_friday"	UTM campaign parameter identifies a specific product promotion or strategic campaign
utm_term?	string	"running+shoes", "affordable+laptops"	UTM term parameter identifies search terms
utm_content?	string	"banner", "text_link", "image1"	UTM content parameter identifies what specifically was clicked
page_url?	string	"https://example.com/products/item123"	The URL of the page where the event occurred
page_referrer?	string	"https://google.com", "https://facebook.com/shared_post"	The URL of the referring page
origin_medium	string (enum)	"email", "sms", "push", "web", "app"	The communication medium from which the event originated
origin_source	string (enum)	"google", "facebook", "twitter", "linkedin"	The source of the origin, such as a specific platform or service
origin_custom_1?	string	"promo_code_123", "partner_campaign", "influencer_name"	First custom origin parameter for tracking custom sources
origin_custom_2?	string	"region_europe", "premium_tier", "returning_customer"	Second custom origin parameter for tracking custom sources
origin_custom_3?	string	"seasonal_offer", "flash_sale", "loyalty_program"	Third custom origin parameter for tracking custom sources
widget_id?	string (UUID)	UUID format	Unique identifier for the widget
widget_name?	string	"lola_assistant", "tv_channel"	Name of the widget
widget_type?	string	"OnliveAppTv", "OnliveAppChatbot", "OnliveAppFlow"	Type or category of the widget
widget_module?	string	"chat", "flow", "meet"	Specific module of the widget
widget_version?	string	"1.0.0", "2.3.5"	Version of the widget
service_name?	string	"ms-chat", "ms-api",	Name of the service
service_version?	string	"1.0.0", "2.3.5"	Version of the service
extra	object	`{ car_model: "cupra", car_year: 2025 }`	Optional field that allows sending additional custom data with the event
tracker_name?	string	"js-tracker", "py-tracker", "node-tracker"	The name of the tracker
tracker_version?	string	"1.0.0"	The version of the tracker

Example

{
  // Element Data
  element_label: "name",
  element_type: "input"
  element_data: {
    target_link: "https://example.com",
  }

  // Form Data
  form_name: "register",
  step_name: "step_1",
  step_number: 1,
  step_final: true,
  step_group_name: "user_info",
  step_group_number: 1,

  // Room Data
  room_id: "123e4567-e89b-12d3-a456-426614174000",
  room_group_id: "123e4567-e89b-12d3-a456-426614174000",

  // Organization Data
  organization_id: "123e4567-e89b-12d3-a456-426614174000",
  organization_name: "Onlive Site.",
  organization_demo: true,

  // Session Data
  guest_id: "550e8400-e29b-41d4-a716-446655440000",
  interaction_id: "98765432-e89b-12d3-a456-426614174000",

  // Origin Data
  utm_source: "google",
  utm_medium: "cpc",
  utm_campaign: "spring_sale",
  utm_term: "online_support",
  utm_content: "banner_ad",
  page_url: "https://example.com/products/item123",
  page_referrer: "https://google.com/search",
  origin_medium: "web",
  origin_source: "facebook",
  origin_custom_1: "promo_code_123",
  origin_custom_2: "premium_tier",
  origin_custom_3: "seasonal_offer",

  // Widget Data
  widget_id: "abc12345-e89b-12d3-a456-426614174000",
  widget_name: "lola_assistant",
  widget_type: "OnliveAppChatbot",
  widget_module: "chat",
  widget_version: "1.2.0",

  // Service Data
  service_name: "ms-chat",
  service_version: "3.1.4",

  // Extra Data
  extra: {
    car_brand: "cupra",
    car_model: "leon"
  }
}

Form Error `form_error`

Captures a error in a form submission

Property	Data Type	Possible Values	Description
form_name?	string	"registration"	The name of the form
form_data	object	`{ "first_name": "John", "first_name": "Doe", "email": "john" }`	Key-value pairs containing the form data
form_error?	string	"Email is required"	Error message if form validation fails
step_name?	string	"contact"	The name of the current step in the form flow
step_number?	number	2	The current step number
step_initial?	boolean	true, false	Indicates if this is the initial step in the form
step_final?	boolean	true, false	Indicates if this is the final step in the form
step_group_name?	string	"user_details"	The name of the group this step belongs to
step_group_number?	number	1	The number of the group this step belongs to
organization_id?	string (UUID)	UUID format	Unique identifier for the organization
organization_name?	string	"Onlive Site.", "Example Corp"	Name of the organization
organization_demo?	boolean	true, false	Determines if the organization is a demo account
guest_id?	string (UUID)	UUID format	Unique identifier for the guest/user
interaction_id?	string (UUID)	UUID format	Unique identifier for the current interaction/session
language?	string	"es", "en", "en-US"	The detected language
timezone?	string	"UTC", "America/New_York", "Europe/Madrid"	The detected timezone
utm_source?	string	"google", "newsletter", "twitter"	UTM source parameter identifies which site sent the traffic
utm_medium?	string	"cpc", "banner", "email"	UTM medium parameter identifies what type of link was used
utm_campaign?	string	"spring_sale", "product_launch", "black_friday"	UTM campaign parameter identifies a specific product promotion or strategic campaign
utm_term?	string	"running+shoes", "affordable+laptops"	UTM term parameter identifies search terms
utm_content?	string	"banner", "text_link", "image1"	UTM content parameter identifies what specifically was clicked
page_url?	string	"https://example.com/products/item123"	The URL of the page where the event occurred
page_referrer?	string	"https://google.com", "https://facebook.com/shared_post"	The URL of the referring page
origin_medium	string (enum)	"email", "sms", "push", "web", "app"	The communication medium from which the event originated
origin_source	string (enum)	"google", "facebook", "twitter", "linkedin"	The source of the origin, such as a specific platform or service
origin_custom_1?	string	"promo_code_123", "partner_campaign", "influencer_name"	First custom origin parameter for tracking custom sources
origin_custom_2?	string	"region_europe", "premium_tier", "returning_customer"	Second custom origin parameter for tracking custom sources
origin_custom_3?	string	"seasonal_offer", "flash_sale", "loyalty_program"	Third custom origin parameter for tracking custom sources
widget_id?	string (UUID)	UUID format	Unique identifier for the widget
widget_name?	string	"lola_assistant", "tv_channel"	Name of the widget
widget_type?	string	"OnliveAppTv", "OnliveAppChatbot", "OnliveAppFlow"	Type or category of the widget
widget_module?	string	"chat", "flow", "meet"	Specific module of the widget
widget_version?	string	"1.0.0", "2.3.5"	Version of the widget
service_name?	string	"ms-chat", "ms-api",	Name of the service
service_version?	string	"1.0.0", "2.3.5"	Version of the service
extra	object	`{ car_model: "cupra", car_year: 2025 }`	Optional field that allows sending additional custom data with the event
tracker_name?	string	"js-tracker", "py-tracker", "node-tracker"	The name of the tracker
tracker_version?	string	"1.0.0"	The version of the tracker

Example

{
  // Form Data
  "form_name": "register",
  "form_error": "Invalid data",
  "step_name": "step_1",
  "step_number": 1,
  "step_final": true,
  "step_group_name": "user_info",
  "step_group_number": 1,

  // Organization Data
  "organization_id": "123e4567-e89b-12d3-a456-426614174000",
  "organization_name": "Onlive Site.",
  "organization_demo": true,

  // Session Data
  "guest_id": "550e8400-e29b-41d4-a716-446655440000",
  "interaction_id": "98765432-e89b-12d3-a456-426614174000",

  // Origin Data
  "utm_source": "google",
  "utm_medium": "cpc",
  "utm_campaign": "spring_sale",
  "utm_term": "online_support",
  "utm_content": "banner_ad",
  "page_url": "https://example.com/products/item123",
  "page_referrer": "https://google.com/search",
  "origin_medium": "web",
  "origin_source": "facebook",
  "origin_custom_1": "promo_code_123",
  "origin_custom_2": "premium_tier",
  "origin_custom_3": "seasonal_offer",

  // Widget Data
  "widget_id": "abc12345-e89b-12d3-a456-426614174000",
  "widget_name": "lola_assistant",
  "widget_type": "OnliveAppChatbot",
  "widget_module": "chat",
  "widget_version": "1.2.0",

  // Service Data
  "service_name": "ms-chat",
  "service_version": "3.1.4",

  // Extra Data
  "extra": {
    "car_brand": "cupra",
    "car_model": "leon"
  }
}

Form Interaction `form_interaction`

Captures when a user interacts a form

Property	Data Type	Possible Values	Description
form_name?	string	"registration"	The name of the form
form_data	object	`{ "first_name": "John", "first_name": "Doe", "email": "john" }`	Key-value pairs containing the form data
form_error?	string	"Email is required"	Error message if form validation fails
step_name?	string	"contact"	The name of the current step in the form flow
step_number?	number	2	The current step number
step_initial?	boolean	true, false	Indicates if this is the initial step in the form
step_final?	boolean	true, false	Indicates if this is the final step in the form
step_group_name?	string	"user_details"	The name of the group this step belongs to
step_group_number?	number	1	The number of the group this step belongs to
room_id?	string (UUID)	UUID format	Unique identifier for the room
room_group_id?	string (UUID)	UUID format	Unique identifier for the room group
room_data	object	`{ "ai_assistant": "lola" }`	Key-value pairs containing the room data
organization_id?	string (UUID)	UUID format	Unique identifier for the organization
organization_name?	string	"Onlive Site.", "Example Corp"	Name of the organization
organization_demo?	boolean	true, false	Determines if the organization is a demo account
guest_id?	string (UUID)	UUID format	Unique identifier for the guest/user
interaction_id?	string (UUID)	UUID format	Unique identifier for the current interaction/session
language?	string	"es", "en", "en-US"	The detected language
timezone?	string	"UTC", "America/New_York", "Europe/Madrid"	The detected timezone
utm_source?	string	"google", "newsletter", "twitter"	UTM source parameter identifies which site sent the traffic
utm_medium?	string	"cpc", "banner", "email"	UTM medium parameter identifies what type of link was used
utm_campaign?	string	"spring_sale", "product_launch", "black_friday"	UTM campaign parameter identifies a specific product promotion or strategic campaign
utm_term?	string	"running+shoes", "affordable+laptops"	UTM term parameter identifies search terms
utm_content?	string	"banner", "text_link", "image1"	UTM content parameter identifies what specifically was clicked
page_url?	string	"https://example.com/products/item123"	The URL of the page where the event occurred
page_referrer?	string	"https://google.com", "https://facebook.com/shared_post"	The URL of the referring page
origin_medium	string (enum)	"email", "sms", "push", "web", "app"	The communication medium from which the event originated
origin_source	string (enum)	"google", "facebook", "twitter", "linkedin"	The source of the origin, such as a specific platform or service
origin_custom_1?	string	"promo_code_123", "partner_campaign", "influencer_name"	First custom origin parameter for tracking custom sources
origin_custom_2?	string	"region_europe", "premium_tier", "returning_customer"	Second custom origin parameter for tracking custom sources
origin_custom_3?	string	"seasonal_offer", "flash_sale", "loyalty_program"	Third custom origin parameter for tracking custom sources
widget_id?	string (UUID)	UUID format	Unique identifier for the widget
widget_name?	string	"lola_assistant", "tv_channel"	Name of the widget
widget_type?	string	"OnliveAppTv", "OnliveAppChatbot", "OnliveAppFlow"	Type or category of the widget
widget_module?	string	"chat", "flow", "meet"	Specific module of the widget
widget_version?	string	"1.0.0", "2.3.5"	Version of the widget
service_name?	string	"ms-chat", "ms-api",	Name of the service
service_version?	string	"1.0.0", "2.3.5"	Version of the service
extra	object	`{ car_model: "cupra", car_year: 2025 }`	Optional field that allows sending additional custom data with the event
tracker_name?	string	"js-tracker", "py-tracker", "node-tracker"	The name of the tracker
tracker_version?	string	"1.0.0"	The version of the tracker

Example

{
  // Form Data
  "form_name": "register",
  "step_name": "step_1",
  "step_number": 1,
  "step_final": true,
  "step_group_name": "user_info",
  "step_group_number": 1,

  // Room Data
  "room_id": "123e4567-e89b-12d3-a456-426614174000",
  "room_group_id": "123e4567-e89b-12d3-a456-426614174000",

  // Organization Data
  "organization_id": "123e4567-e89b-12d3-a456-426614174000",
  "organization_name": "Onlive Site.",
  "organization_demo": true,

  // Session Data
  "guest_id": "550e8400-e29b-41d4-a716-446655440000",
  "interaction_id": "98765432-e89b-12d3-a456-426614174000",

  // Origin Data
  "utm_source": "google",
  "utm_medium": "cpc",
  "utm_campaign": "spring_sale",
  "utm_term": "online_support",
  "utm_content": "banner_ad",
  "page_url": "https://example.com/products/item123",
  "page_referrer": "https://google.com/search",
  "origin_medium": "web",
  "origin_source": "facebook",
  "origin_custom_1": "promo_code_123",
  "origin_custom_2": "premium_tier",
  "origin_custom_3": "seasonal_offer",

  // Widget Data
  "widget_id": "abc12345-e89b-12d3-a456-426614174000",
  "widget_name": "lola_assistant",
  "widget_type": "OnliveAppChatbot",
  "widget_module": "chat",
  "widget_version": "1.2.0",

  // Service Data
  "service_name": "ms-chat",
  "service_version": "3.1.4",

  // Extra Data
  "extra": {
    "car_brand": "cupra",
    "car_model": "leon"
  }
}

Form Submit `form_submit`

Captures when a user submits a form

Property	Data Type	Possible Values	Description
form_name?	string	"registration"	The name of the form
form_data	object	`{ "first_name": "John", "first_name": "Doe", "email": "john" }`	Key-value pairs containing the form data
form_error?	string	"Email is required"	Error message if form validation fails
step_name?	string	"contact"	The name of the current step in the form flow
step_number?	number	2	The current step number
step_initial?	boolean	true, false	Indicates if this is the initial step in the form
step_final?	boolean	true, false	Indicates if this is the final step in the form
step_group_name?	string	"user_details"	The name of the group this step belongs to
step_group_number?	number	1	The number of the group this step belongs to
room_id?	string (UUID)	UUID format	Unique identifier for the room
room_group_id?	string (UUID)	UUID format	Unique identifier for the room group
room_data	object	`{ "ai_assistant": "lola" }`	Key-value pairs containing the room data
organization_id?	string (UUID)	UUID format	Unique identifier for the organization
organization_name?	string	"Onlive Site.", "Example Corp"	Name of the organization
organization_demo?	boolean	true, false	Determines if the organization is a demo account
guest_id?	string (UUID)	UUID format	Unique identifier for the guest/user
interaction_id?	string (UUID)	UUID format	Unique identifier for the current interaction/session
language?	string	"es", "en", "en-US"	The detected language
timezone?	string	"UTC", "America/New_York", "Europe/Madrid"	The detected timezone
utm_source?	string	"google", "newsletter", "twitter"	UTM source parameter identifies which site sent the traffic
utm_medium?	string	"cpc", "banner", "email"	UTM medium parameter identifies what type of link was used
utm_campaign?	string	"spring_sale", "product_launch", "black_friday"	UTM campaign parameter identifies a specific product promotion or strategic campaign
utm_term?	string	"running+shoes", "affordable+laptops"	UTM term parameter identifies search terms
utm_content?	string	"banner", "text_link", "image1"	UTM content parameter identifies what specifically was clicked
page_url?	string	"https://example.com/products/item123"	The URL of the page where the event occurred
page_referrer?	string	"https://google.com", "https://facebook.com/shared_post"	The URL of the referring page
origin_medium	string (enum)	"email", "sms", "push", "web", "app"	The communication medium from which the event originated
origin_source	string (enum)	"google", "facebook", "twitter", "linkedin"	The source of the origin, such as a specific platform or service
origin_custom_1?	string	"promo_code_123", "partner_campaign", "influencer_name"	First custom origin parameter for tracking custom sources
origin_custom_2?	string	"region_europe", "premium_tier", "returning_customer"	Second custom origin parameter for tracking custom sources
origin_custom_3?	string	"seasonal_offer", "flash_sale", "loyalty_program"	Third custom origin parameter for tracking custom sources
widget_id?	string (UUID)	UUID format	Unique identifier for the widget
widget_name?	string	"lola_assistant", "tv_channel"	Name of the widget
widget_type?	string	"OnliveAppTv", "OnliveAppChatbot", "OnliveAppFlow"	Type or category of the widget
widget_module?	string	"chat", "flow", "meet"	Specific module of the widget
widget_version?	string	"1.0.0", "2.3.5"	Version of the widget
service_name?	string	"ms-chat", "ms-api",	Name of the service
service_version?	string	"1.0.0", "2.3.5"	Version of the service
extra	object	`{ car_model: "cupra", car_year: 2025 }`	Optional field that allows sending additional custom data with the event
tracker_name?	string	"js-tracker", "py-tracker", "node-tracker"	The name of the tracker
tracker_version?	string	"1.0.0"	The version of the tracker

Example

{
  // Form Data
  form_name: "register",
  form_data: {
    name: "John Doe",
    email: "[email protected]"
  },
  step_name: "step_1",
  step_number: 1,
  step_final: true,
  step_group_name: "user_info",
  step_group_number: 1

  // Room Data
  room_id: "123e4567-e89b-12d3-a456-426614174000",
  room_group_id: "123e4567-e89b-12d3-a456-426614174000",

  // Organization Data
  organization_id: "123e4567-e89b-12d3-a456-426614174000",
  organization_name: "Onlive Site.",
  organization_demo: true,

  // Session Data
  guest_id: "550e8400-e29b-41d4-a716-446655440000",
  interaction_id: "98765432-e89b-12d3-a456-426614174000",

  // Origin Data
  utm_source: "google",
  utm_medium: "cpc",
  utm_campaign: "spring_sale",
  utm_term: "online_support",
  utm_content: "banner_ad",
  page_url: "https://example.com/products/item123",
  page_referrer: "https://google.com/search",
  origin_medium: "web",
  origin_source: "facebook",
  origin_custom_1: "promo_code_123",
  origin_custom_2: "premium_tier",
  origin_custom_3: "seasonal_offer",

  // Widget Data
  widget_id: "abc12345-e89b-12d3-a456-426614174000",
  widget_name: "lola_assistant",
  widget_type: "OnliveAppChatbot",
  widget_module: "chat",
  widget_version: "1.2.0",

  // Service Data
  service_name: "ms-chat",
  service_version: "3.1.4",

  // Extra Data
  extra: {
    car_brand: "cupra",
    car_model: "leon"
  }
}

Impression `impression`

Captures when a user views an widget, page, form, etc

Property	Data Type	Possible Values	Description
channel_id?	string (UUID)	UUID format	Unique identifier for the channel
channel_url?	string	"https://example.com/channel/12345"	URL of the channel
event_id?	string (UUID)	UUID format	Unique identifier for the event
event_name?	string	"Annual Conference 2024"	Name of the event
event_type	string (enum)	"one_to_many"	Type of the event
form_name?	string	"registration"	The name of the form
form_data	object	`{ "first_name": "John", "first_name": "Doe", "email": "john" }`	Key-value pairs containing the form data
form_error?	string	"Email is required"	Error message if form validation fails
step_name?	string	"contact"	The name of the current step in the form flow
step_number?	number	2	The current step number
step_initial?	boolean	true, false	Indicates if this is the initial step in the form
step_final?	boolean	true, false	Indicates if this is the final step in the form
step_group_name?	string	"user_details"	The name of the group this step belongs to
step_group_number?	number	1	The number of the group this step belongs to
room_id?	string (UUID)	UUID format	Unique identifier for the room
room_group_id?	string (UUID)	UUID format	Unique identifier for the room group
room_data	object	`{ "ai_assistant": "lola" }`	Key-value pairs containing the room data
organization_id?	string (UUID)	UUID format	Unique identifier for the organization
organization_name?	string	"Onlive Site.", "Example Corp"	Name of the organization
organization_demo?	boolean	true, false	Determines if the organization is a demo account
guest_id?	string (UUID)	UUID format	Unique identifier for the guest/user
interaction_id?	string (UUID)	UUID format	Unique identifier for the current interaction/session
language?	string	"es", "en", "en-US"	The detected language
timezone?	string	"UTC", "America/New_York", "Europe/Madrid"	The detected timezone
utm_source?	string	"google", "newsletter", "twitter"	UTM source parameter identifies which site sent the traffic
utm_medium?	string	"cpc", "banner", "email"	UTM medium parameter identifies what type of link was used
utm_campaign?	string	"spring_sale", "product_launch", "black_friday"	UTM campaign parameter identifies a specific product promotion or strategic campaign
utm_term?	string	"running+shoes", "affordable+laptops"	UTM term parameter identifies search terms
utm_content?	string	"banner", "text_link", "image1"	UTM content parameter identifies what specifically was clicked
page_url?	string	"https://example.com/products/item123"	The URL of the page where the event occurred
page_referrer?	string	"https://google.com", "https://facebook.com/shared_post"	The URL of the referring page
origin_medium	string (enum)	"email", "sms", "push", "web", "app"	The communication medium from which the event originated
origin_source	string (enum)	"google", "facebook", "twitter", "linkedin"	The source of the origin, such as a specific platform or service
origin_custom_1?	string	"promo_code_123", "partner_campaign", "influencer_name"	First custom origin parameter for tracking custom sources
origin_custom_2?	string	"region_europe", "premium_tier", "returning_customer"	Second custom origin parameter for tracking custom sources
origin_custom_3?	string	"seasonal_offer", "flash_sale", "loyalty_program"	Third custom origin parameter for tracking custom sources
widget_id?	string (UUID)	UUID format	Unique identifier for the widget
widget_name?	string	"lola_assistant", "tv_channel"	Name of the widget
widget_type?	string	"OnliveAppTv", "OnliveAppChatbot", "OnliveAppFlow"	Type or category of the widget
widget_module?	string	"chat", "flow", "meet"	Specific module of the widget
widget_version?	string	"1.0.0", "2.3.5"	Version of the widget
service_name?	string	"ms-chat", "ms-api",	Name of the service
service_version?	string	"1.0.0", "2.3.5"	Version of the service
extra	object	`{ car_model: "cupra", car_year: 2025 }`	Optional field that allows sending additional custom data with the event
tracker_name?	string	"js-tracker", "py-tracker", "node-tracker"	The name of the tracker
tracker_version?	string	"1.0.0"	The version of the tracker

Example

{
  // Specific event data
  impression_type: "page"
  impression_delay_ms: 1500,

  // Organization Data
  organization_id: "123e4567-e89b-12d3-a456-426614174000",
  organization_name: "Onlive Site.",
  organization_demo: true,

  // Session Data
  guest_id: "550e8400-e29b-41d4-a716-446655440000",
  interaction_id: "98765432-e89b-12d3-a456-426614174000",

  // Origin Data
  utm_source: "google",
  utm_medium: "cpc",
  utm_campaign: "spring_sale",
  utm_term: "online_support",
  utm_content: "banner_ad",
  page_url: "https://example.com/products/item123",
  page_referrer: "https://google.com/search",
  origin_medium: "web",
  origin_source: "facebook",
  origin_custom_1: "promo_code_123",
  origin_custom_2: "premium_tier",
  origin_custom_3: "seasonal_offer",

  // Widget Data
  widget_id: "abc12345-e89b-12d3-a456-426614174000",
  widget_name: "lola_assistant",
  widget_type: "OnliveAppChatbot",
  widget_module: "chat",
  widget_version: "1.2.0",

  // Service Data
  service_name: "ms-chat",
  service_version: "3.1.4",

  // Extra Data
  extra: {
    car_brand: "cupra",
    car_model: "leon"
  },

  // Channel Data
  channel_id: "794a2792-3aa5-522d-8606-6c1f39b62b50",
  channel_url: "website_chat",

  // Event Data
  event_id: "d8c7cf8d-a0f9-5482-986f-2b2ea46243f6",
  event_name: "Product showcase",
  event_type: "one_to_many",

  // Form Data
  form_name: "register",
  step_name: "step_1",
  step_number: 1,
  step_final: true,
  step_group_name: "user_info",
  step_group_number: 1

  // Room Data
  room_id: "123e4567-e89b-12d3-a456-426614174000",
  room_group_id: "123e4567-e89b-12d3-a456-426614174000",
}

Query Empty `query_empty`

Captures when a search, filter or query returns no results

Property	Data Type	Possible Values	Description
form_name?	string	"registration"	The name of the form
form_data	object	`{ "first_name": "John", "first_name": "Doe", "email": "john" }`	Key-value pairs containing the form data
form_error?	string	"Email is required"	Error message if form validation fails
step_name?	string	"contact"	The name of the current step in the form flow
step_number?	number	2	The current step number
step_initial?	boolean	true, false	Indicates if this is the initial step in the form
step_final?	boolean	true, false	Indicates if this is the final step in the form
step_group_name?	string	"user_details"	The name of the group this step belongs to
step_group_number?	number	1	The number of the group this step belongs to
organization_id?	string (UUID)	UUID format	Unique identifier for the organization
organization_name?	string	"Onlive Site.", "Example Corp"	Name of the organization
organization_demo?	boolean	true, false	Determines if the organization is a demo account
guest_id?	string (UUID)	UUID format	Unique identifier for the guest/user
interaction_id?	string (UUID)	UUID format	Unique identifier for the current interaction/session
language?	string	"es", "en", "en-US"	The detected language
timezone?	string	"UTC", "America/New_York", "Europe/Madrid"	The detected timezone
utm_source?	string	"google", "newsletter", "twitter"	UTM source parameter identifies which site sent the traffic
utm_medium?	string	"cpc", "banner", "email"	UTM medium parameter identifies what type of link was used
utm_campaign?	string	"spring_sale", "product_launch", "black_friday"	UTM campaign parameter identifies a specific product promotion or strategic campaign
utm_term?	string	"running+shoes", "affordable+laptops"	UTM term parameter identifies search terms
utm_content?	string	"banner", "text_link", "image1"	UTM content parameter identifies what specifically was clicked
page_url?	string	"https://example.com/products/item123"	The URL of the page where the event occurred
page_referrer?	string	"https://google.com", "https://facebook.com/shared_post"	The URL of the referring page
origin_medium	string (enum)	"email", "sms", "push", "web", "app"	The communication medium from which the event originated
origin_source	string (enum)	"google", "facebook", "twitter", "linkedin"	The source of the origin, such as a specific platform or service
origin_custom_1?	string	"promo_code_123", "partner_campaign", "influencer_name"	First custom origin parameter for tracking custom sources
origin_custom_2?	string	"region_europe", "premium_tier", "returning_customer"	Second custom origin parameter for tracking custom sources
origin_custom_3?	string	"seasonal_offer", "flash_sale", "loyalty_program"	Third custom origin parameter for tracking custom sources
widget_id?	string (UUID)	UUID format	Unique identifier for the widget
widget_name?	string	"lola_assistant", "tv_channel"	Name of the widget
widget_type?	string	"OnliveAppTv", "OnliveAppChatbot", "OnliveAppFlow"	Type or category of the widget
widget_module?	string	"chat", "flow", "meet"	Specific module of the widget
widget_version?	string	"1.0.0", "2.3.5"	Version of the widget
service_name?	string	"ms-chat", "ms-api",	Name of the service
service_version?	string	"1.0.0", "2.3.5"	Version of the service
extra	object	`{ car_model: "cupra", car_year: 2025 }`	Optional field that allows sending additional custom data with the event
tracker_name?	string	"js-tracker", "py-tracker", "node-tracker"	The name of the tracker
tracker_version?	string	"1.0.0"	The version of the tracker

Example

{
  // Specific event data
  "query_source": "search_bar",
  "query_term": "rare product name",
  "query_duration_ms": 350,

  // Form Data
  "form_name": "register",
  "step_name": "step_1",
  "step_number": 1,
  "step_final": true,
  "step_group_name": "user_info",
  "step_group_number": 1,

  // Organization Data
  "organization_id": "123e4567-e89b-12d3-a456-426614174000",
  "organization_name": "Onlive Site.",
  "organization_demo": true,

  // Session Data
  "guest_id": "550e8400-e29b-41d4-a716-446655440000",
  "interaction_id": "98765432-e89b-12d3-a456-426614174000",

  // Origin Data
  "utm_source": "google",
  "utm_medium": "cpc",
  "utm_campaign": "spring_sale",
  "utm_term": "online_support",
  "utm_content": "banner_ad",
  "page_url": "https://example.com/products/item123",
  "page_referrer": "https://google.com/search",
  "origin_medium": "web",
  "origin_source": "facebook",
  "origin_custom_1": "promo_code_123",
  "origin_custom_2": "premium_tier",
  "origin_custom_3": "seasonal_offer",

  // Widget Data
  "widget_id": "abc12345-e89b-12d3-a456-426614174000",
  "widget_name": "lola_assistant",
  "widget_type": "OnliveAppChatbot",
  "widget_module": "chat",
  "widget_version": "1.2.0",

  // Service Data
  "service_name": "ms-chat",
  "service_version": "3.1.4",

  // Extra Data
  "extra": {
    "car_brand": "cupra",
    "car_model": "leon"
  }
}

Task Success `task_success`

Captures when a task, process o pipeline is successfully completed

Property	Data Type	Possible Values	Description
task_name	string	"login_task", "checkout_process"	The name of the task
task_type?	string	"authentication", "payment", "user_interaction"	The type/category of the task
task_duration_ms?	number	1500, 3000	Duration of the task in milliseconds
task_data	object	`{ "step": "2", "success": true, "items_count": 5 }`	Additional data related to the task as key-value pairs
form_name?	string	"registration"	The name of the form
form_data	object	`{ "first_name": "John", "first_name": "Doe", "email": "john" }`	Key-value pairs containing the form data
form_error?	string	"Email is required"	Error message if form validation fails
step_name?	string	"contact"	The name of the current step in the form flow
step_number?	number	2	The current step number
step_initial?	boolean	true, false	Indicates if this is the initial step in the form
step_final?	boolean	true, false	Indicates if this is the final step in the form
step_group_name?	string	"user_details"	The name of the group this step belongs to
step_group_number?	number	1	The number of the group this step belongs to
room_id?	string (UUID)	UUID format	Unique identifier for the room
room_group_id?	string (UUID)	UUID format	Unique identifier for the room group
room_data	object	`{ "ai_assistant": "lola" }`	Key-value pairs containing the room data
organization_id?	string (UUID)	UUID format	Unique identifier for the organization
organization_name?	string	"Onlive Site.", "Example Corp"	Name of the organization
organization_demo?	boolean	true, false	Determines if the organization is a demo account
guest_id?	string (UUID)	UUID format	Unique identifier for the guest/user
interaction_id?	string (UUID)	UUID format	Unique identifier for the current interaction/session
language?	string	"es", "en", "en-US"	The detected language
timezone?	string	"UTC", "America/New_York", "Europe/Madrid"	The detected timezone
utm_source?	string	"google", "newsletter", "twitter"	UTM source parameter identifies which site sent the traffic
utm_medium?	string	"cpc", "banner", "email"	UTM medium parameter identifies what type of link was used
utm_campaign?	string	"spring_sale", "product_launch", "black_friday"	UTM campaign parameter identifies a specific product promotion or strategic campaign
utm_term?	string	"running+shoes", "affordable+laptops"	UTM term parameter identifies search terms
utm_content?	string	"banner", "text_link", "image1"	UTM content parameter identifies what specifically was clicked
page_url?	string	"https://example.com/products/item123"	The URL of the page where the event occurred
page_referrer?	string	"https://google.com", "https://facebook.com/shared_post"	The URL of the referring page
origin_medium	string (enum)	"email", "sms", "push", "web", "app"	The communication medium from which the event originated
origin_source	string (enum)	"google", "facebook", "twitter", "linkedin"	The source of the origin, such as a specific platform or service
origin_custom_1?	string	"promo_code_123", "partner_campaign", "influencer_name"	First custom origin parameter for tracking custom sources
origin_custom_2?	string	"region_europe", "premium_tier", "returning_customer"	Second custom origin parameter for tracking custom sources
origin_custom_3?	string	"seasonal_offer", "flash_sale", "loyalty_program"	Third custom origin parameter for tracking custom sources
widget_id?	string (UUID)	UUID format	Unique identifier for the widget
widget_name?	string	"lola_assistant", "tv_channel"	Name of the widget
widget_type?	string	"OnliveAppTv", "OnliveAppChatbot", "OnliveAppFlow"	Type or category of the widget
widget_module?	string	"chat", "flow", "meet"	Specific module of the widget
widget_version?	string	"1.0.0", "2.3.5"	Version of the widget
service_name?	string	"ms-chat", "ms-api",	Name of the service
service_version?	string	"1.0.0", "2.3.5"	Version of the service
extra	object	`{ car_model: "cupra", car_year: 2025 }`	Optional field that allows sending additional custom data with the event
tracker_name?	string	"js-tracker", "py-tracker", "node-tracker"	The name of the tracker
tracker_version?	string	"1.0.0"	The version of the tracker

Example

{
  // Task Data
  task_name: "Data Import",
  task_type: "import",
  task_duration_ms: 3500,
  task_data: {
    custom_field: "value",
    items_processed: 150
  }

  // Form Data
  form_name: "register",
  step_name: "step_1",
  step_number: 1,
  step_final: true,
  step_group_name: "user_info",
  step_group_number: 1,

  // Room Data
  room_id: "123e4567-e89b-12d3-a456-426614174000",
  room_group_id: "123e4567-e89b-12d3-a456-426614174000",

  // Organization Data
  organization_id: "123e4567-e89b-12d3-a456-426614174000",
  organization_name: "Onlive Site.",
  organization_demo: true,

  // Session Data
  guest_id: "550e8400-e29b-41d4-a716-446655440000",
  interaction_id: "98765432-e89b-12d3-a456-426614174000",

  // Origin Data
  utm_source: "google",
  utm_medium: "cpc",
  utm_campaign: "spring_sale",
  utm_term: "online_support",
  utm_content: "banner_ad",
  page_url: "https://example.com/products/item123",
  page_referrer: "https://google.com/search",
  origin_medium: "web",
  origin_source: "facebook",
  origin_custom_1: "promo_code_123",
  origin_custom_2: "premium_tier",
  origin_custom_3: "seasonal_offer",

  // Widget Data
  widget_id: "abc12345-e89b-12d3-a456-426614174000",
  widget_name: "lola_assistant",
  widget_type: "OnliveAppChatbot",
  widget_module: "chat",
  widget_version: "1.2.0",

  // Service Data
  service_name: "ms-chat",
  service_version: "3.1.4",

  // Extra Data
  extra: {
    car_brand: "cupra",
    car_model: "leon"
  }
}

Data

Agent `agent`

Agent data schema

Property	Data Type	Possible Values	Description
agent_id?	string (UUID)	UUID format	Unique identifier for the agent
agent_email?	string	"agent	The email address of the agent
agent_phone?	string	"+1234567890", "555-123-4567"	The phone number of the agent
agent_name?	string	"John Doe", "Jane Smith"	The name of the agent
agent_first_name?	string	"John", "Jane"	The first name of the agent
agent_last_name?	string	"Doe", "Smith"	The last name of the agent

Browser `browser`

Browser data schema

Property	Data Type	Possible Values	Description
user_agent?	string	"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.124 Safari/537.36"	The user agent string
os_version?	string	"10.0", "11.2.3"	The operating system version
os_name?	string	"Windows", "macOS", "iOS", "Android"	The operating system name
browser_version?	string	"91.0.4472.124", "14.1.2"	The browser version
browser_name?	string	"Chrome", "Firefox", "Safari", "Edge"	The browser name
device_vendor?	string	"Apple", "Samsung", "Google"	The device manufacturer/vendor
device_model?	string	"iPhone 12", "Galaxy S21", "Pixel 6"	The device model
device_type?	string	"mobile", "tablet", "desktop"	The type of device

Channel `channel`

Channel data schema

Property	Data Type	Possible Values	Description
channel_id?	string (UUID)	UUID format	Unique identifier for the channel
channel_url?	string	"https://example.com/channel/12345"	URL of the channel

Element `element`

Element data schema

Property	Data Type	Possible Values	Description
element_label	string	"submit", "cancel", "open chat", "close chat"	The label or text of the interacted element
element_type	string (enum)	"input", "button", "link", "checkbox", "radio", "select", "switch", "rating", "textarea", "carousel", "calendar", "map", "other"	The type of element that was interacted with
element_data	object	`{ "target_url": "https://example.com" }`	Key-value pairs containing the element data

Evaluation `evaluation`

Evaluation data schema

Property	Data Type	Possible Values	Description
evaluation_option?	number	5	The selected evaluation option identifier
evaluation_category?	string	"performance"	The category to which this evaluation belongs
evaluation_comment?	string	"Great progress shown in this area"	Additional comments or feedback for the evaluation

Event `event`

Event data schema

Property	Data Type	Possible Values	Description
event_id?	string (UUID)	UUID format	Unique identifier for the event
event_name?	string	"Annual Conference 2024"	Name of the event
event_type	string (enum)	"one_to_many"	Type of the event

Extra `extra`

Extra data schema

Property	Data Type	Possible Values	Description
extra	object	`{ car_model: "cupra", car_year: 2025 }`	Optional field that allows sending additional custom data with the event

Form `form`

Form data schema

Property	Data Type	Possible Values	Description
form_name?	string	"registration"	The name of the form
form_data	object	`{ "first_name": "John", "first_name": "Doe", "email": "john" }`	Key-value pairs containing the form data
form_error?	string	"Email is required"	Error message if form validation fails
step_name?	string	"contact"	The name of the current step in the form flow
step_number?	number	2	The current step number
step_initial?	boolean	true, false	Indicates if this is the initial step in the form
step_final?	boolean	true, false	Indicates if this is the final step in the form
step_group_name?	string	"user_details"	The name of the group this step belongs to
step_group_number?	number	1	The number of the group this step belongs to

Geolocation `geolocation`

Geolocation data schema

Property	Data Type	Possible Values	Description
ipv4?	string	127.0.0.1	The IP address
ip_country_name?	string	"United States"	The country name of the IP address
ip_country_code?	string	"US"	The country code of the IP address
ip_state?	string	"California"	The state/region of the IP address
ip_city?	string	"San Francisco"	The city of the IP address

Organization `organization`

Organization data schema

Property	Data Type	Possible Values	Description
organization_id?	string (UUID)	UUID format	Unique identifier for the organization
organization_name?	string	"Onlive Site.", "Example Corp"	Name of the organization
organization_demo?	boolean	true, false	Determines if the organization is a demo account

Origin `origin`

Origin data schema

Property	Data Type	Possible Values	Description
utm_source?	string	"google", "newsletter", "twitter"	UTM source parameter identifies which site sent the traffic
utm_medium?	string	"cpc", "banner", "email"	UTM medium parameter identifies what type of link was used
utm_campaign?	string	"spring_sale", "product_launch", "black_friday"	UTM campaign parameter identifies a specific product promotion or strategic campaign
utm_term?	string	"running+shoes", "affordable+laptops"	UTM term parameter identifies search terms
utm_content?	string	"banner", "text_link", "image1"	UTM content parameter identifies what specifically was clicked
page_url?	string	"https://example.com/products/item123"	The URL of the page where the event occurred
page_referrer?	string	"https://google.com", "https://facebook.com/shared_post"	The URL of the referring page
origin_medium	string (enum)	"email", "sms", "push", "web", "app"	The communication medium from which the event originated
origin_source	string (enum)	"google", "facebook", "twitter", "linkedin"	The source of the origin, such as a specific platform or service
origin_custom_1?	string	"promo_code_123", "partner_campaign", "influencer_name"	First custom origin parameter for tracking custom sources
origin_custom_2?	string	"region_europe", "premium_tier", "returning_customer"	Second custom origin parameter for tracking custom sources
origin_custom_3?	string	"seasonal_offer", "flash_sale", "loyalty_program"	Third custom origin parameter for tracking custom sources

Preference `preference`

Preference data schema

Property	Data Type	Possible Values	Description
language?	string	"es", "en", "en-US"	The detected language
timezone?	string	"UTC", "America/New_York", "Europe/Madrid"	The detected timezone

Product `product`

Product data schema

Property	Data Type	Possible Values	Description
product_id?	string	"prod_12345"	Unique identifier for the product
product_name?	string	"Premium Widget Pro"	The display name of the product
product_code?	string	"WDG-PRO-001"	Internal product code or SKU

Room `room`

Room data schema

Property	Data Type	Possible Values	Description
room_id?	string (UUID)	UUID format	Unique identifier for the room
room_group_id?	string (UUID)	UUID format	Unique identifier for the room group
room_data	object	`{ "ai_assistant": "lola" }`	Key-value pairs containing the room data

Service `service`

Service data schema

Property	Data Type	Possible Values	Description
service_name?	string	"ms-chat", "ms-api",	Name of the service
service_version?	string	"1.0.0", "2.3.5"	Version of the service

Session `session`

Session data schema

Property	Data Type	Possible Values	Description
guest_id?	string (UUID)	UUID format	Unique identifier for the guest/user
interaction_id?	string (UUID)	UUID format	Unique identifier for the current interaction/session

Task `task`

Task data schema

Property	Data Type	Possible Values	Description
task_name	string	"login_task", "checkout_process"	The name of the task
task_type?	string	"authentication", "payment", "user_interaction"	The type/category of the task
task_duration_ms?	number	1500, 3000	Duration of the task in milliseconds
task_data	object	`{ "step": "2", "success": true, "items_count": 5 }`	Additional data related to the task as key-value pairs

Tracker `tracker`

Tracker data schema

Property	Data Type	Possible Values	Description
tracker_name?	string	"js-tracker", "py-tracker", "node-tracker"	The name of the tracker
tracker_version?	string	"1.0.0"	The version of the tracker

User `user`

User data schema

Property	Data Type	Possible Values	Description
user_id?	string (UUID)	UUID format	Unique identifier for the user
user_email?	string	"user	The email address of the user
user_phone?	string	"+1234567890", "555-123-4567"	The phone number of the user
user_name?	string	"John Doe", "Jane Smith"	The name of the user
user_first_name?	string	"John", "Jane"	The first name of the user
user_last_name?	string	"Doe", "Smith"	The last name of the user

Widget `widget`

Widget data schema

Property	Data Type	Possible Values	Description
widget_id?	string (UUID)	UUID format	Unique identifier for the widget
widget_name?	string	"lola_assistant", "tv_channel"	Name of the widget
widget_type?	string	"OnliveAppTv", "OnliveAppChatbot", "OnliveAppFlow"	Type or category of the widget
widget_module?	string	"chat", "flow", "meet"	Specific module of the widget
widget_version?	string	"1.0.0", "2.3.5"	Version of the widget

Table of Contents​

Events​

Element Click element_click​

Element Interaction element_interaction​

Form Error form_error​

Form Interaction form_interaction​

Form Submit form_submit​

Impression impression​

Query Empty query_empty​

Task Success task_success​

Data​

Agent agent​

Browser browser​

Channel channel​

Element element​

Evaluation evaluation​

Event event​

Extra extra​

Form form​

Geolocation geolocation​

Organization organization​

Origin origin​

Preference preference​

Product product​

Room room​

Service service​

Session session​

Task task​

Tracker tracker​

User user​

Widget widget​

Table of Contents

Events

Element Click `element_click`

Element Interaction `element_interaction`

Form Error `form_error`

Form Interaction `form_interaction`

Form Submit `form_submit`

Impression `impression`

Query Empty `query_empty`

Task Success `task_success`

Data

Agent `agent`

Browser `browser`

Channel `channel`

Element `element`

Evaluation `evaluation`

Event `event`

Extra `extra`

Form `form`

Geolocation `geolocation`

Organization `organization`

Origin `origin`

Preference `preference`

Product `product`

Room `room`

Service `service`

Session `session`

Task `task`

Tracker `tracker`

User `user`

Widget `widget`