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Update Appointment

This endpoint allows you to update an existing appointment's details. Only the fields you provide will be modified, while others remain unchanged.

🔹 Endpoint Details

PUT /api/v2/appointments/{id}

🔒 Authentication

HeaderRequiredDescription
Content-TypeYesMust be application/json
AuthorizationYesFormat: ONLIVESITE Credential:ONLIVEAccessKeyId, Signature=CalculatedSignature

📝 Updatable Fields

FieldTypeDescriptionExample
titlestringTitle or subject of the appointment"Updated Product Demo"
descriptionstringDetailed description"Product walkthrough"
startAtstringStart time (ISO 8601)"2025-03-10T08:00:00Z"
endAtstringEnd time (ISO 8601)"2025-03-10T08:30:00Z"
guestsarrayList of attendeesSee examples
remindersarrayReminder settings (time, unit, direction)See examples
extraFieldsobjectCustom fields{"priority": "high"}
langstringLanguage code (BCP 47)"en-US"
eventobjectVirtual event details (if applicable)See examples
statusstringAppointment status"confirmed"
subStatusstringAppointment sub-status"pending"
originstringSource/platform"web"
originUrlstringOrigin URL"https://example.com"
commentstringComment or note"Follow-up needed"
interactionIdstringInteraction identifier"123e4567-..."
externalIdstringExternal identifier"EXT-123"

🧩 Request Examples

Basic Update

curl -X PUT "https://openapi.onlive.site/api/v2/appointments/1610c525-f19a-40d0-8cd1-03daba3d2d98" \
-H "Content-Type: application/json" \
-H "Authorization: ONLIVESITE Credential:ONLIVEAccessKeyId, Signature=CalculatedSignature" \
-d '{
"startAt": "2025-03-10T08:00:00.000Z",
"endAt": "2025-03-10T08:30:00.000Z"
}'

Comprehensive Update

curl -X PUT "https://openapi.onlive.site/api/v2/appointments/1610c525-f19a-40d0-8cd1-03daba3d2d98" \
-H "Content-Type: application/json" \
-H "Authorization: ONLIVESITE Credential:ONLIVEAccessKeyId, Signature=CalculatedSignature" \
-d '{
"title": "Updated Product Demo Meeting",
"description": "Updated demo session with new features",
"startAt": "2025-03-10T08:00:00.000Z",
"endAt": "2025-03-10T08:30:00.000Z",
"guests": [
{
"email": "[email protected]"
}
],
"reminders": [
{
"time": 15,
"unit": "m",
"direction": "before"
}
],
"extraFields": {
"priority": "high",
"location": "Virtual Meeting Room"
},
"event": {
"iCallUrl": "https://meet.example.com/updated-room",
"room": "Demo Room 2"
}
}'

📤 Response Format

Success Response (HTTP 200)

{
"id": "1610c525-f19a-40d0-8cd1-03daba3d2d98",
"createdAt": "2025-03-09T19:32:03.735Z",
"updatedAt": "2025-03-09T19:32:06.669Z",
"title": "Updated Product Demo Meeting",
"description": "Updated demo session with new features",
"startAt": "2025-03-10T08:00:00.000Z",
"endAt": "2025-03-10T08:30:00.000Z",
"guests": [
{
"email": "[email protected]"
}
],
"reminders": [
{
"time": 15,
"unit": "m",
"direction": "before"
}
],
"extraFields": {
"priority": "high",
"location": "Virtual Meeting Room"
},
"event": {
"iCallUrl": "https://meet.example.com/updated-room",
"room": "Demo Room 2"
},
"status": "confirmed"
}

❌ Error Responses

This endpoint follows the standard error format.

🔍 Validation Rules

  1. Time Validation

    • End time must be after start time
    • Times must be in valid ISO 8601 format
    • Cannot modify past appointments
    • Must respect service duration (if applicable)
  2. Guest Management

    • Valid email addresses required
    • No duplicate email addresses
  3. Resource Validation

    • Calendar availability checked
    • Service rules respected

📘 Notes

  1. Update Behavior

    • Partial updates supported
    • Unchanged fields retain values
    • Arrays are replaced, not merged
    • Null values clear fields
  2. Notification Handling

    • Changes trigger notifications
    • Guest preferences respected
    • Calendar syncs updated
    • Service provider notified
  3. Resource Management

    • Calendar slots updated
    • Service availability adjusted
    • Room bookings modified
    • Resources reallocated

💡 Best Practices

  1. Update Strategy

    • Only include changed fields
    • Validate before updating
    • Handle conflicts gracefully
    • Consider timezone impact
  2. Guest Management

    • Verify email addresses
    • Consider notification timing
    • Maintain guest preferences
    • Handle declined invitations
  3. Resource Handling

    • Check availability first
    • Reserve resources early
    • Handle cleanup properly
    • Monitor conflicts
  4. Error Management

    • Implement proper rollback
    • Log significant changes
    • Monitor failure patterns
    • Provide clear messages